TERMS AND CONDITIONS

1.           Price Validity 

1.1 The prices quoted are valid for the period of 15 business days from the date of the proposal.

1.2 Any delivery conducted outside of Cairo; transportation & accommodations are not included. 

2.           Payment

2.1 Our invoices are payable within 15 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Fekrkhan reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Fekrkhan will be authorized to suspend any provision of services without prior warning in the event of late payment.

2.2 If a payment is still outstanding more than sixty (60) days after the due payment date, Fekrkhan reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.

2.3 For long term projects payment will be charged monthly according to number of sessions delivered during the month.

2.4  For non-corporate accounts:  

​ a. ​50% down payment is required when making a reservation.

​ b. The remaining 50% of the payment is due no later than 5 days before the event/training day. 

​ ​c. Cancellations 10 days prior to the event/training day will receive a 50% refund of the down payment.

​ d. ​ Cancellations 10 days or less of the event/training day are not eligible for refunds.  ​

 

3.           Working Hours

 All services shall be performed during official working hours, 9.00am to 5.00p.m., Sunday through Thursday, excluding Public Holidays, unless otherwise specified.

 

4.           Confidentiality

Each party shall undertake to treat as confidential all sensitive and proprietary information disclosed to the other party for the purpose of the provision of the services or discovered during    the performance of the project.   For the benefit of both parties, all sensitive, proprietary, and confidential information shall be identified and clearly marked as such. Either party shall not divulge any confidential information to any third party except its own employees on the need to know basis.   Both parties shall ensure that their employees are aware of and comply with this Clause.

 

5.          Taxes

Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Fekrkhan become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Fekrkhan in its entirety and does not include any costs relating to the legislation of the country in which the client is located.

6.              General​​

6.1 The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing. 

6.2 Fekrkhan undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Fekrkhan cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.

6.3 In order for it to be admissible, Fekrkhan must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.

6.4 All our contractual relations will be governed exclusively by Egypt law.

6.5 With our commitment to the environment; reports, handbooks, and workbooks will be delivered in a digital format.